Contact Us
Contact Us
We value your feedback, questions, and concerns. Please find below multiple ways to get in touch with our team.
Contact Methods
Customer Support Email: [email protected]
Business Inquiries: [email protected]
Press/Media: [email protected]
General Inquiries: [email protected]
Response Times
We strive to respond to all inquiries within 24-48 hours during standard business days (Monday-Friday, 9:00 AM to 5:00 PM EST). Response times may be longer during weekends, holidays, or peak periods.
Mailing Address
[Your Company Name]
[Physical Address Line 1]
[City, State/Province, Postal Code]
[Country]
Phone Support
Customer Service: +1 (XXX) XXX-XXXX
Technical Support: +1 (XXX) XXX-XXXX
Operating Hours: Monday-Friday, 8:00 AM to 6:00 PM EST
Live Chat
Available on our website during business hours. Look for the chat icon in the bottom right corner of your screen.
Social Media
Connect with us on: Twitter, Facebook, LinkedIn, and Instagram.
Contact Form
For your convenience, we provide an online contact form on our website. Required fields include name, email address, subject, and message content.
Service Level Agreements
For enterprise customers with SLAs, please refer to your contract for specific response time guarantees and escalation procedures.
Escalation Procedure
If your concern has not been addressed satisfactorily through standard channels, you may escalate to:
Management: [email protected]
Compliance: [email protected]
Data Privacy
All information submitted through contact channels will be handled in accordance with our Privacy Policy. Please do not send sensitive personal or financial information through unsecured channels.
Prohibited Communications
We reserve the right to ignore or block communications that contain:
- Abusive, threatening, or harassing language
- Spam or unsolicited commercial offers
- Malicious software or links
- Requests that violate our terms of service
Feedback Submission
We welcome product feedback and feature requests at [email protected]. While we review all submissions, we cannot guarantee implementation of suggested changes.
Accessibility Support
For assistance with accessibility-related issues, please contact [email protected] or call our dedicated accessibility hotline at +1 (XXX) XXX-XXXX.
International Contacts
European Union: [email protected]
Asia-Pacific: [email protected]
Other Regions: Please contact our main support email for routing to appropriate regional teams.
Legal Notices
Service of legal documents must be made to our registered agent at:
[Registered Agent Name]
[Registered Agent Address]
[email protected]
Updates to Contact Information
Contact methods may be updated periodically. The most current information will always be available on this page. Last updated: [Month Day, Year].