Privacy Policy

Your Privacy Matters to Us

At Chandel Jewelers, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our online jewelry store.

Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, shipping/billing address, payment information
• Order Information: Details about products you purchase, order history, preferences
• Technical Information: IP address, browser type, operating system, referring URLs, device information
• Usage Data: Pages visited, time spent on site, clickstream data

How We Use Your Information

We use the information we collect for various purposes:

• To process and fulfill your orders for rings, necklaces, and earrings
• To communicate with you about your orders, account, or inquiries
• To improve our website, products, and customer service
• To prevent fraud and enhance security
• To comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• All transactions are processed through a secure payment gateway and are encrypted using SSL technology
• We store only the minimum amount of personal data necessary for business purposes
• Regular security audits of our systems and processes
• Employee training on data protection best practices

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and shopping cart contents
• Analyze website traffic and usage patterns
• Deliver targeted advertisements (through third-party services)

You can control cookies through your browser settings, but disabling cookies may affect certain website functionalities.

Third-Party Services

We may employ third-party companies and individuals to:

• Facilitate our website and services
• Provide website-related services (e.g., payment processing, analytics)
• Assist in marketing and advertising

These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Policy.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to access, update, or delete your information
• Right to rectification of inaccurate information
• Right to object to processing
• Right to data portability

To exercise these rights, please contact us using the information below.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: